Shipping rates vary depending on the method selected and the weight of the order. To calculate the exact cost of shipping for your order, place the items you’d like to order in your shopping cart, and the estimated shipping rates are automatically calculated and updated each time an item or quantity is added.
Shipment processing time
All orders are processed within 20-45 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or WhatsApp.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
Customs, Duties, and Taxes
truecaresworld.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
truecaresworld.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.